Friday, June 30, 2006

Comcast Tech Falls asleep on Customer's Couch...

and subsequently was fired for it.

From Forbes.com

Comcast Corp. has fired an employee for sleeping on a customer's couch during a house call after video of the incident became a minor Internet sensation.

Philadelphia-based Comcast also said in a statement that it had apologized to customer Brian Finkelstein of Washington, D.C., for the "unsatisfactory customer experience."

Finkelstein posted video of the sleeping technician and told this story on YouTube.com, a site that lets users share videos:


Here's the video:



link to article

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